Automotive Shop Foreman / Lead Technician | Up to $50/HR & Weekends Off | Apex

Job Title:Shop Foreman / Lead Automotive TechnicianLocation:  1181 Pine Plaza Drive Apex, NC 27523Job Overview:The Shop Foreman / Lead Technician is responsible for maintaining workflow and work distribution among technicians. This role works closely with the Service Manager to oversee the quality of work on our guests vehicles and shop efficiency. We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guest.Responsibilities include, but are not limited to:Work with the service department to distribute work to techniciansManage and oversee individual technician workloads and overall workflow in the service areaOversee technician team progress through internal training requirements and coach  technicians to prepare for certificationsTrain and mentor new technicians Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performanceManage technician team-building opportunities Educate technician team to uphold brand and quality standards of the  team to troubleshoot customer concerns quickly and effectivelyManage and maintain shop supplies and equipment Monitor bulk fluid levelsMonitor shop efficiency through technician hours reports and ticket audit processManage scan tool subscriptionsDistribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organizationManage and oversee technician work scheduleEnforce safety regulations and protocols Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary